Cancellation Policy

Congratulations on taking the next step towards health and wellness with Massage Serenity! Your time includes a client intake, brief consultation, one full body massage, and dressing before and after. Please arrive 10 minutes early for your appointment.

EMAIL AND TEXT REMINDERS: You will receive an email and text reminders but please note that you cannot reply to the email and text message reminders. If you need to alter your appointment, please contact us.

CANCELLATION: We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you may be charged/billed a $60.00 No Show fee. Any cancellations within 2 hours of your appointment is subject to a $15 rebooking fee.